
AI-Driven Customer Insight Platform
A modern retail brand needed more than dashboards - they wanted to understand real customer intent. We designed an AI-driven insight layer that combines transaction data, digital behavior, and feedback into a single view. Machine learning models now surface next-best actions for marketing and service teams, while explainable AI keeps decisions transparent for stakeholders. The result is a smarter, always-on customer engine that continually learns and improves with every interaction.









